I have been working at Whole Foods Market for more than a year and a half. It’s been quite an adventure I must say. It has also been interesting. Interesting in the sense of how business works, how marketing happens EVERYWHERE (even a simple “I like the coconut flavor” can get someone to buy the item), how life works. Also, how we the cashiers have the same pet peeves. I talked to a few cashiers, some current, some former, some my age, some older and we seem to have the same pet peeves. So any cashiers out there, current or non, American or not, do you feel the same way? Here are the top 5 pet peeves grocery peeps understand:
1. Leaving carts 5 feet away from the cart return station. Yes, we have all been there. That moment of getting the shopping done, kids in the car, groceries in the car nice and neat. You are exhausted and want to go home. But you have to leave the cart. What to do? Walk to the return station and struggle with the bar or just leave it next to it? People, it’s five feet. If I can do it, you can do it. Just be glad you aren’t pushing 10 medium carts and five big carts at the same time up an incline while trying to not hit the fancy Mercedes-Benz or BMWs on a windy summer day or a rainy winter day. For our sanity and yours, walk the five feet please. There is also carry outs where we can help you out with your groceries and take the cart for you. Use your resources!
2. Parents not watching their kids. It takes a lot of skill to do the weekly shop and watching the little ones. But people, do NOT leave your child unattended. We are not your babysitters. Get off the phone, hold off Twitter, wait for that text and watch your children. We have had parents ignore their children and they have walked off, taken food they aren’t supposed to and broken high-end product such as wine. We love kids but please keep them in a safe distance, meaning your peripheral line of sight.
3. Waiting last minute to specify how to bag. We at Whole Foods Market make it our mission to take care of our guests. We are known to create perfect Tetris bags where all like items are put together and every box, fruit, veggie and carton has a place and we take much pride in that. Though we don’t exactly show it, we do feel a bit annoyed and sad that you tell us to basically destroy it and do it your way, especially if your way is not safe for the products or you. Believe us, we are the experts. If it takes one more brown bag, don’t fret and try putting that $50 wine bottle on top of your eggs. The extra bag is free and made of recyclable and compostable material so you aren’t wasting paper or hurting the environment. Believe us when we say, “Better safe than sorry” and “It’s for your own good.”
4. Impatience. This applies to everyone. We don’t like being impatient and you don’t like being impatient. We find it rude when you are on the phone and we have to ask you ten times if you would like your receipt or your total. We also find it very rude when we try to ask you something and you interrupt us with a big “NO I AM NOT INTERESTED” when we are asking you if you would like credit or debit or “IT’S CREDIT” when we are asking you if you have tried Amy’s Gluten Free Spinach Pizza. You find it rude when the cashier you are with ignores you or is careless (this rarely happens at Whole Foods but hey, we are human indeed). So let’s agree to have patience with each other and maybe things will be smooth sailing in the future.
5. “Uh, I forgot one thing. I’ll be back in 2 seconds”. Dude, we know you aren’t coming back in two seconds with one thing. Though I do appreciate the up-sell, please get all your items beforehand, especially on those bustling weekend rushes. Here is a helpful tip I would recommend: shopping list. Yes, it’s old fashioned but it helps you stick with your budget and not forget that gallon milk that’s on the other side of the store.
So, anyone else have these pet peeves? Got any different ones? Comment below!